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TRILOGY

A backup matters when the business service can be restored.

Design protection around the service you need to recover, including its identity, data, application and infrastructure dependencies. TRILOGY helps define the recovery scope, configure the selected architecture and verify restoration through agreed tests.

When this solution is relevant

  • Backup refresh

    Review workload support, retention, storage and restore requirements.

  • Disaster recovery

    Define recovery-site dependencies, sequence and operating responsibilities.

  • Ransomware recovery

    Separate protected recovery data and assess isolated restoration options.

  • SaaS data protection

    Evaluate independent backup for the supported Microsoft 365 or other SaaS workloads.

Technology options

Technology options to evaluate against your requirement. Product capabilities, editions and integrations are confirmed in the agreed configuration.

Platforms

  • Cohesity

    Cohesity — DataProtect / FortKnox

    • DataProtect provides backup and recovery within Cohesity Data Cloud
    • FortKnox adds managed cyber-vault options
    • Isolation architecture, supported regions and workload fit are reviewed before selection
    Official product reference
  • Cohesity

    Cohesity — NetBackup — formerly Veritas enterprise data protection

    • Enterprise backup and recovery through the NetBackup product line
    • Supported integration with FortKnox for protected cloud storage
    • Existing estates are reviewed for migration, support and licensing continuity

    NetBackup and DataProtect are distinct product lines under one vendor; they are not two independently ranked vendors.

    Official product reference
  • Commvault

    Commvault — Commvault Cloud

    • Backup and recovery across supported hybrid workloads
    • Air Gap Protect offers separately scoped immutable cloud storage
    • Recovery design includes workload coverage, access and test procedures
    Official product reference
  • Rubrik

    Rubrik — Rubrik Security Cloud

    • Protection and cyber-recovery workflows within Rubrik Security Cloud
    • Recovery simulation supports testing defined recovery plans
    • Additional vault and threat-analysis capabilities are separately scoped
  • Veeam

    Veeam — Veeam Data Platform / Backup & Replication

    • Backup and recovery for supported virtual, physical and cloud workloads
    • Platform editions determine monitoring and recovery-orchestration capabilities
    • Backup & Replication 13.1 is documented as released on 29 July 2026
    Official product reference
  • Dell Technologies

    Dell Technologies — PowerProtect Data Manager

    • Centralized protection management for supported enterprise workloads
    • Integrates with the selected Dell protection-storage architecture
    • Recovery and orchestration capabilities depend on version and workload

Additional backup platform

  • Arcserve

    Arcserve — Unified Data Protection — UDP

    • Data protection across supported physical, virtual and cloud environments
    • Backup and recovery features selected by UDP edition
    • Storage and appliance availability require a current configuration review
    Official product reference

Continuous protection and disaster recovery

  • HPE

    HPE — HPE Zerto Software

    • Continuous data protection and replication for supported platforms
    • Virtual protection groups coordinate multi-VM recovery checkpoints
    • Site recovery and mobility are scoped separately from long-term backup

Protection storage

  • Dell Technologies

    Dell Technologies — PowerProtect Data Domain

    • Protection storage for supported backup architectures
    • Data reduction and repository functions sized by model
    • Storage security and retention are defined independently of backup orchestration
  • ExaGrid

    ExaGrid — Tiered Backup Storage

    • Landing Zone disk cache separates backup ingest from long-term retention
    • Repository tier provides retention with time-lock options
    • Capacity and backup-software compatibility are sized for the environment

SaaS protection

  • Veeam

    Veeam — Veeam Data Cloud / Backup for Microsoft 365

    • Microsoft 365 backup covers supported Exchange, SharePoint, OneDrive and Teams data
    • SaaS and self-managed deployment models are distinct
    • Supported identity coverage and retention depend on the chosen offering
    Official product reference
  • Commvault

    Commvault — Commvault SaaS Backup

    • SaaS workload protection within the Commvault portfolio
    • Backup scope is selected for supported cloud applications
    • Recovery, retention and storage region are reviewed per service

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What we verify

  • Protection coverage

    Protected workloads reconciled with the approved inventory.

  • Restore-point age

    Age of a usable tested recovery point compared with the agreed objective.

  • Observed recovery time

    Elapsed time to restore and verify the defined service in the test environment.

  • Recovery completeness

    Dependency, integrity and functional checks completed with documented exceptions.

How the technical work is scoped

01

Scope and architecture

Define the assets, integrations, ownership and acceptance criteria before selecting the configuration.

02

Implementation and change

Configure the agreed controls through an approved change plan, with rollback steps and assigned responsibilities.

03

Verification and handover

Test agreed scenarios, record exceptions and hand over the configuration, operating procedures and test evidence.

Hands swapping a drive in a backup appliance

Technical scope in detail

Recovery objectives start with the service

RTO and RPO are agreed for defined business services, not copied from a product brochure. Dependencies, recovery order and test conditions are documented. Results describe what was actually achieved in that test.

Protected copies and administrative separation

Immutability, retention and privileged access are configured according to the selected platform. Backup administration and recovery access are reviewed separately. A protected copy still requires a verified restoration path.

Isolated restore environment

The recovery design identifies compute, network, identity and security checks needed before reconnecting a restored workload. Isolation is scoped to the architecture. Test evidence records the environment and the validation performed.

Disaster recovery and CDP

Replication and continuous data protection support selected recovery objectives. They are not automatically substitutes for independent long-term backups. Failover and failback are tested as separate procedures.

SaaS backup

Covered applications, object types, retention and service region are checked before selection. Restore tests verify supported granular and bulk recovery paths. A SaaS subscription does not imply that every data type is recoverable through the chosen backup product.

Recovery evidence and handover

Tests capture recovery-point selection, restoration steps and application validation. Known exceptions and untested dependencies remain visible. Handover includes the runbook, ownership and a plan for future tests.

Licensing and sizing

Review workload count and capacity, retention, change rate, storage targets and recovery objectives. Include the required platform edition, orchestration, vault, SaaS coverage, repository and support components in the scope.

What to share with us

Critical services and dependencies; workload inventory; current backup; recovery objectives and test resources.

What you receive

  • Agreed scope and architecture

  • Selected configuration and integration record

  • Approved change and rollback plan

  • Test record and documented exceptions

  • Operating procedures and technical handover

Frequently asked questions

Can you promise a fixed recovery time before discovery?

A credible target requires a defined service, dependencies, resources and test conditions. Verified test results and contractual commitments are distinct.

Does immutable storage guarantee clean recovery?

No. Recovery also requires usable data, working dependencies, suitable resources and security validation.

Are NetBackup and Cohesity separate vendors?

NetBackup is now part of Cohesity. NetBackup and DataProtect remain distinct product options within that portfolio.

Is all Saudi data required to stay in Saudi Arabia?

Hosting and transfer requirements depend on the applicable rules, data classification and service scope. PDPL does not justify a blanket statement for every workload.

Discuss the requirement

Tell us what you need to protect, change or recover. We will use the details to define the next technical discussion.

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